General Summary:

Assure the quality of the software products and tools developed and used by engineering.

Principal Duties and Responsibilities:

·          Producing documentation at all levels of detail for the software quality process

·          Prepare and deliver initial training for project teams and casual users in the Software QA processes, tools and techniques

·          Establishing staffing levels to support the SQA process

·          Establishing metrics to determine the success of the SQA function

·          Manage the SQA process for all projects

·          Receive and act on all non-compliance items in concert with the project manager

·          Develop and implement software quality assurance plans and test methodology

·          Estimating software testing and quality assurance efforts

·          Conducting software quality assurance reviews & audits

·          Writing test plans at all levels

·          Identifying & reporting quality risks through project life cycle.

Minimum Qualifications:

At least 8 years experience in a technology environment.

Knowledge of systems development methodology(s).
Knowledge of the Capability Maturity Model and its evaluation criterion Experience in SQA function at a company of similar size.
Strong listening, communication and negotiation skills. 

Superb team leadership and motivational skills.
Ability to handle multiple tasks simultaneously. 

Writing skills for presenting project status and issues to management and team members.
Ability to communicate the crucial elements of processes to managers and staff. 

Problem Solving:  

·          Ability to analyze details and convert to action plans

·          Ability to facilitate meetings for developing, analyzing and modifying processes, tools and templates

·          Understand, interpret and respond to others' concerns, motives, feelings and behaviors

·          Accurately recognize others' strengths and limitations

·          Develop and sustain effective relationships with others and between others.  

Influence:  

·          Identify and understand relationships within the organization

·          Identify/utilize decision-makers and windows of opportunity

·          Develop/maintain a network of people to assist in satisfying goals

·          Positively impact others' views, opinions and actions.  

Negotiation: 

·          Evaluate and define points of agreement and disagreement and negotiate a solution that achieves postive results for all parties

·          Key Attributes: objectivity, flexibility, composure, tact, tenacity and discrection  

Communication: 

·          Express complex concepts in terms that are understandable

·          Communicate effectively in presentation and written form